🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
JCHPINE Silicone Cover Case for Bitzee Original Interactive Virtual Pet with 15 Animals blends protection with a soft, tactile feel. This lightweight sleeve adds a cushioned layer to your device, helping keep it in good condition during daily use. Weighing 68 g and measuring 3.4 x 2.5 x 1.4 inches, the case slips into a bag or pocket with ease, while the vivid rainbow hue stands out in a crowd. Note that the Bitzee pet itself is not included; this listing covers the silicone case and the included lanyard, designed to match the original model.
Designed specifically for the Bitzee Original with 15 Animals, this case provides a snug, secure fit that stays in place during play. The soft surface invites casual touches and offers a comfortable grip when you pick up the device after a short break. The simple installation process means you can swap cases between sessions or clean it quickly after a busy day.
Take the Bitzee device from classroom to playground with confidence. Clip the lanyard to a bag or belt loop for quick access, and enjoy a steadier grip during short play sessions. The protective sleeve can stay on during travel, helping guard against wear while you move between locations.
Wipe with a damp cloth to remove dust and fingerprints; avoid harsh solvents. This sleeve is tailored for Bitzee Original with 15 Animals and is not designed for other models. The package includes the silicone case and a lanyard, with the pet not included.
This accessory offers practical protection and a friendlier grip without promising guaranteed results. It presents a plausible set of benefits for everyday use, making it a thoughtful addition to your Bitzee setup if you value portability, protection, and a comfortable handling experience.
Q: Is this case compatible with all Bitzee models?
A: This silicone cover fits Bitzee Original with 15 Animals; not compatible with other models.
Q: Does the package include the Bitzee device?
A: No, only the silicone case and a lanyard are included.
At Toygame, our primary focus is serving customers across Canada, while also offering international shipping to select destinations. We want you to shop with confidence.
You may request a return within 30 days of delivery, provided the item is unused, unopened, and in its original packaging.
Returns are accepted only if the issue is not caused by customer use or handling. We cannot accept returns for items damaged due to misuse, improper assembly, normal wear and tear, water exposure, or any other customer-related error.
If you receive a defective item, an item damaged during shipping, or the wrong product, please contact us within 24 hours of delivery with clear photos of the item and packaging. In these cases, we will cover the return shipping cost or send a replacement, depending on availability.
If you changed your mind, eligible items (unused, unopened, original packaging) may be returned within 30 days. Return shipping costs are the customer’s responsibility. Original shipping fees are non-refundable.
Once your return is received and inspected, refunds are typically processed within 3–5 business days. Depending on your bank or payment provider, it may take an additional 5–10 business days for the refund to appear on your statement.
Some items may be non-returnable for safety or hygiene reasons, including opened products, clearance items marked as final sale, or products returned without original packaging.
We primarily ship across Canada. Orders are usually processed within 1–3 business days. Delivery times typically range from 2–10 business days, depending on your province or territory.
We also offer international shipping to select countries. International delivery times, shipping costs, customs duties, taxes, and import fees vary by destination and are the responsibility of the customer.
Please note that international orders may experience delays due to customs clearance or local carrier operations.
Shipping rates may be calculated based on weight, size, and destination. All delivery estimates shown at checkout are provided by the carrier and are not guaranteed.
During peak seasons or to remote regions, shipping delays may occur.
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