🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10


















We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Bitzee is a tactile digital pet that goes beyond the screen. Designed with a soft, inviting finish, Bitzee fits in the palm and responds with gentle sounds to swipes, tilts, shakes, and touch. This is a hand-held companion that blends physical interaction with digital collection for a unique play experience.
Each Bitzee starts as a baby. With feeding, play, rocking to sleep, and steady care, your virtual companion can grow from baby to adult and eventually to a Super Bitzee with extra surprises. The progression invites ongoing, organic play sessions that feel personal and rewarding.
As you play, you unlock new Bitzee pets and discover quirky outfits and mini-games you can enjoy together with friends or family. The thrill of collecting and personalization adds depth to short play sessions and longer building moments.
Includes one Bitzee toy, a Quick Start Guide, an Instruction Sheet, and three AA batteries. The compact, gift-ready package is designed for easy setup and immediate play out of the box.
Bitzee toys offer imaginative play that blends physical interaction with digital collection, providing a tangible twist on classic 90s style toys while inviting exploration and social sharing with friends.
Bitzee is well suited for kids who enjoy hands-on toys, STEM-inspired play, and collectibles. Its screen-free approach complements learning, family time, and imaginative storytelling without pressuring outcomes.
The Bitzee unit features a sturdy, kid-friendly shape with smooth edges and a friendly profile designed for little hands. It ships with batteries included and clear guides to help everyone start quickly.
When you’re ready to expand your collection, Bitzee offers a growing universe of characters and gameplay possibilities, delivering a tactile, screen-free twist on digital pets that pairs well with family play and shared storytelling.
Q: What is Bitzee and how does it work?
A: Bitzee is a tactile digital pet that reacts to swipes, tilts, shakes and touch, growing from baby to Super Bitzee as you play.
Q: How many pets can you collect and what comes in the box?
A: Bitzee unlocks 15 interactive pets through play; the box includes one Bitzee toy, a quick-start guide, an instruction sheet, and three AA batteries.
At Toygame, our primary focus is serving customers across Canada, while also offering international shipping to select destinations. We want you to shop with confidence.
You may request a return within 30 days of delivery, provided the item is unused, unopened, and in its original packaging.
Returns are accepted only if the issue is not caused by customer use or handling. We cannot accept returns for items damaged due to misuse, improper assembly, normal wear and tear, water exposure, or any other customer-related error.
If you receive a defective item, an item damaged during shipping, or the wrong product, please contact us within 24 hours of delivery with clear photos of the item and packaging. In these cases, we will cover the return shipping cost or send a replacement, depending on availability.
If you changed your mind, eligible items (unused, unopened, original packaging) may be returned within 30 days. Return shipping costs are the customer’s responsibility. Original shipping fees are non-refundable.
Once your return is received and inspected, refunds are typically processed within 3–5 business days. Depending on your bank or payment provider, it may take an additional 5–10 business days for the refund to appear on your statement.
Some items may be non-returnable for safety or hygiene reasons, including opened products, clearance items marked as final sale, or products returned without original packaging.
We primarily ship across Canada. Orders are usually processed within 1–3 business days. Delivery times typically range from 2–10 business days, depending on your province or territory.
We also offer international shipping to select countries. International delivery times, shipping costs, customs duties, taxes, and import fees vary by destination and are the responsibility of the customer.
Please note that international orders may experience delays due to customs clearance or local carrier operations.
Shipping rates may be calculated based on weight, size, and destination. All delivery estimates shown at checkout are provided by the carrier and are not guaranteed.
During peak seasons or to remote regions, shipping delays may occur.
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