🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10




















We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
BITZEE Magicals reimagine playful companionship by blending tactile interaction with story-driven growth. Each character begins as a baby and matures through care, affection, and play, unlocking new friends and abilities as you explore. The experience emphasizes hands-on engagement and imaginative prompts, offering a novel, screen-free twist on traditional plush and toy play.
The 20 unique Bitzee companions react to swipes, tilts, shakes, and touch with lively sounds and cheeky expressions. The responsive nature of the characters makes each moment feel interactive and personal, helping kids learn cause-and-effect through playful exploration.
Bitzees evolve through stages, with some rare friends offering two possible outcomes via the Splitzee feature. A Treasure Chest and gem system encourage ongoing discovery, inviting children to imagine fresh adventures with each play session.
As a modern nod to nostalgic play, BITZEE Magicals offer a tactile, screen-free alternative to handheld games. The set includes essentials and batteries so families can start their adventure right away, making them a handy gift idea for birthdays or special occasions.
Note: the experience includes flashing sequences that may affect photosensitive individuals. Adult supervision is recommended, and always follow age-appropriate play guidelines. This product is designed to spark imagination and social play in a cozy, device-minimized setting.
In short, BITZEE Magicals invite curious kids (and curious grown-ups) to explore nurturing play, collect imaginative characters, and enjoy a screen-free, tactile approach to the joy of digital companionship.
Q: What ages is BITZEE Magicals suitable for?
A: Ages 5 and up; hands-on, screen-free play with 20 interactive characters.
Q: What’s included and are there safety considerations?
A: Includes Bitzee, Quick Start Guide, Instruction Sheet, and 3 AA batteries; flashing lights may affect photosensitive individuals.
At Toygame, our primary focus is serving customers across Canada, while also offering international shipping to select destinations. We want you to shop with confidence.
You may request a return within 30 days of delivery, provided the item is unused, unopened, and in its original packaging.
Returns are accepted only if the issue is not caused by customer use or handling. We cannot accept returns for items damaged due to misuse, improper assembly, normal wear and tear, water exposure, or any other customer-related error.
If you receive a defective item, an item damaged during shipping, or the wrong product, please contact us within 24 hours of delivery with clear photos of the item and packaging. In these cases, we will cover the return shipping cost or send a replacement, depending on availability.
If you changed your mind, eligible items (unused, unopened, original packaging) may be returned within 30 days. Return shipping costs are the customer’s responsibility. Original shipping fees are non-refundable.
Once your return is received and inspected, refunds are typically processed within 3–5 business days. Depending on your bank or payment provider, it may take an additional 5–10 business days for the refund to appear on your statement.
Some items may be non-returnable for safety or hygiene reasons, including opened products, clearance items marked as final sale, or products returned without original packaging.
We primarily ship across Canada. Orders are usually processed within 1–3 business days. Delivery times typically range from 2–10 business days, depending on your province or territory.
We also offer international shipping to select countries. International delivery times, shipping costs, customs duties, taxes, and import fees vary by destination and are the responsibility of the customer.
Please note that international orders may experience delays due to customs clearance or local carrier operations.
Shipping rates may be calculated based on weight, size, and destination. All delivery estimates shown at checkout are provided by the carrier and are not guaranteed.
During peak seasons or to remote regions, shipping delays may occur.
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