🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10














We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The YouKnow travel case is a purpose-built home for the Bitzee Hamster Ball electronic toy. It provides a tidy, dedicated space for playtime on the go and between adventures. The vibrant purple shell adds a playful touch that helps kids spot their gear, while the interior is shaped to cradle the Bitzee Ball with gentle support. Designed with families in mind, it suits children aged 5 to 7 and helps little hands stay organized as they move from home to car to a friend’s space.
Crafted to house the Bitzee Hamster Ball electronic game and its dock (dock not included), the case provides a snug, secure container. A customizable foam insert keeps components from shifting during transit, so playset pieces stay together between adventures.
Constructed with a high-density EVA shell, the case resists bumps, dust, and moisture. The soft foam lining cushions the Ball during movement, helping minimize scrapes and scuffs as you travel or store it at home.
The external carry handle is designed for comfort, making it easy to grab and go for family outings or quick tidy-ups at home. Its compact form fits neatly into backpacks, tote bags, and cabin storage, supporting busy routines.
Built from sturdy materials, the case is designed for long-term use, standing up to frequent transport and little hands. The simple, rugged construction suits active households where toys are moved often.
Beyond storage, this case makes a thoughtful companion for Bitzee hamster balls, offering a practical gift option for kids and caregivers who value organization and protection during playtime.
Q: Does this travel case fit the Bitzee Hamster Ball and the dock?
A: Yes, it's designed to store the Bitzee Hamster Ball with its dock (dock not included) securely.
Q: What protections does the case provide?
A: The high-density EVA shell and soft foam cushion protect against drops and dust during transport.
At Toygame, our primary focus is serving customers across Canada, while also offering international shipping to select destinations. We want you to shop with confidence.
You may request a return within 30 days of delivery, provided the item is unused, unopened, and in its original packaging.
Returns are accepted only if the issue is not caused by customer use or handling. We cannot accept returns for items damaged due to misuse, improper assembly, normal wear and tear, water exposure, or any other customer-related error.
If you receive a defective item, an item damaged during shipping, or the wrong product, please contact us within 24 hours of delivery with clear photos of the item and packaging. In these cases, we will cover the return shipping cost or send a replacement, depending on availability.
If you changed your mind, eligible items (unused, unopened, original packaging) may be returned within 30 days. Return shipping costs are the customer’s responsibility. Original shipping fees are non-refundable.
Once your return is received and inspected, refunds are typically processed within 3–5 business days. Depending on your bank or payment provider, it may take an additional 5–10 business days for the refund to appear on your statement.
Some items may be non-returnable for safety or hygiene reasons, including opened products, clearance items marked as final sale, or products returned without original packaging.
We primarily ship across Canada. Orders are usually processed within 1–3 business days. Delivery times typically range from 2–10 business days, depending on your province or territory.
We also offer international shipping to select countries. International delivery times, shipping costs, customs duties, taxes, and import fees vary by destination and are the responsibility of the customer.
Please note that international orders may experience delays due to customs clearance or local carrier operations.
Shipping rates may be calculated based on weight, size, and destination. All delivery estimates shown at checkout are provided by the carrier and are not guaranteed.
During peak seasons or to remote regions, shipping delays may occur.
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