🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10










We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Genevieve the Dog is a plush friend from the YOTTOY Madeline Collection. Crafted in soft chenille, this cuddly companion invites gentle, comforting moments for kids and collectors alike. The plush features a delicate red grosgrain ribbon and careful embroidery that brings personality to life without being overpowering.
Inside and around Genevieve you’ll notice thoughtful touches that elevate the everyday ritual of play. The tactile surface—plush, cozy, and easy to grip—was chosen with little hands and big imaginations in mind. Sensory details like the plush texture and the subtle contrast between the fabric and the stitching help make each hug feel like a small, comforting moment.
Genevieve arrives tucked into a blue twill tote that features an exclusive Madeline print and an embroidered patch. The tote itself is sturdy and kid-friendly, designed to be carried to a favorite reading nook, a family trip, or a cozy corner at home. A fabric band with Velcro closure ensures Genevieve stays secure, so little ones can carry or share without worry.
Two woven handles give Genevieve a constant sidekick. Whether tagging along on daily routines, sleepovers, or pretend-play adventures, the combination of the plush and tote keeps the pair within reach for moments of storytime and imaginative play.
Overall, this set offers a cohesive, tactile, and visually appealing duo that can become a cherished part of daily routines or special moments. It presents possibilities for cozy play, organized toy storage, and stories shared between kids and caregivers without promising specific outcomes.
Q: What materials is Genevieve plush made from?
A: Genevieve is crafted from soft chenille with embroidered features for charm.
Q: How does the tote keep Genevieve secure during travel?
A: The tote uses a Velcro closure and a secure fabric band to stay in place.
At Toygame, our primary focus is serving customers across Canada, while also offering international shipping to select destinations. We want you to shop with confidence.
You may request a return within 30 days of delivery, provided the item is unused, unopened, and in its original packaging.
Returns are accepted only if the issue is not caused by customer use or handling. We cannot accept returns for items damaged due to misuse, improper assembly, normal wear and tear, water exposure, or any other customer-related error.
If you receive a defective item, an item damaged during shipping, or the wrong product, please contact us within 24 hours of delivery with clear photos of the item and packaging. In these cases, we will cover the return shipping cost or send a replacement, depending on availability.
If you changed your mind, eligible items (unused, unopened, original packaging) may be returned within 30 days. Return shipping costs are the customer’s responsibility. Original shipping fees are non-refundable.
Once your return is received and inspected, refunds are typically processed within 3–5 business days. Depending on your bank or payment provider, it may take an additional 5–10 business days for the refund to appear on your statement.
Some items may be non-returnable for safety or hygiene reasons, including opened products, clearance items marked as final sale, or products returned without original packaging.
We primarily ship across Canada. Orders are usually processed within 1–3 business days. Delivery times typically range from 2–10 business days, depending on your province or territory.
We also offer international shipping to select countries. International delivery times, shipping costs, customs duties, taxes, and import fees vary by destination and are the responsibility of the customer.
Please note that international orders may experience delays due to customs clearance or local carrier operations.
Shipping rates may be calculated based on weight, size, and destination. All delivery estimates shown at checkout are provided by the carrier and are not guaranteed.
During peak seasons or to remote regions, shipping delays may occur.
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