🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10




















We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Tonies Toniebox Starter Set in light blue invites kids 3 and up to explore stories, songs, and short educational moments through a gentle, tactile listening experience. Designed to engage little listeners without screens, this compact box becomes a cozy companion for quiet time, car rides, or bedtime rituals. The soft glow and huggable form create a friendly, approachable device that pairs well with everyday routines.
The Starter Set centers on a lightweight, durable Toniebox that rests comfortably in small hands. When a Tonie audio character is placed on the box, playback begins automatically, making listening feel effortless for young curious minds. Turn the volume with a simple press of the ears and switch tracks by tapping the sides, enabling a tactile, interactive moment without screens. This straightforward control scheme can help kids build confidence in independent listening and self-guided exploration.
Additional Tonies can be added later to expand the library, letting your child explore new songs, stories, and themes at their own pace. The setup guides through the first connection with a 2.4 GHz Wi‑Fi network, which is required for initial pairing and for introducing new Tonie figurines in the future. A firmware update tip is included in the notes to ensure smooth operation over time.
The Starter Set carries a 1-year satisfaction guarantee against battery issues, underscoring Tonies’ commitment to reliability as families explore new ways to enjoy stories and songs together. This is a practical, adaptable option for homes seeking a calm, engaging audio experience that complements existing routines without pressuring outcomes. While results vary by child, many families report that the approachable design and familiar songs make transitions between activities smoother and more enjoyable.
In short, the Toniebox Starter Set offers a tactile, kid-friendly path to listening that supports imagination, routine, and independent play. It’s a gentle step toward creating cozy moments where kids can listen, imagine, and learn at their own pace.
Q: What devices are required to use the Toniebox Starter Set?
A: A 2.4 GHz Wi‑Fi connection is required for initial setup and when you add a new Tonie Figurine.
Q: What is included in the Starter Set and what can you add later?
A: Includes light blue Toniebox, charging station, and Playtime Puppy Tonie with 52 minutes of songs; additional Tonies can be purchased separately.
At Toygame, our primary focus is serving customers across Canada, while also offering international shipping to select destinations. We want you to shop with confidence.
You may request a return within 30 days of delivery, provided the item is unused, unopened, and in its original packaging.
Returns are accepted only if the issue is not caused by customer use or handling. We cannot accept returns for items damaged due to misuse, improper assembly, normal wear and tear, water exposure, or any other customer-related error.
If you receive a defective item, an item damaged during shipping, or the wrong product, please contact us within 24 hours of delivery with clear photos of the item and packaging. In these cases, we will cover the return shipping cost or send a replacement, depending on availability.
If you changed your mind, eligible items (unused, unopened, original packaging) may be returned within 30 days. Return shipping costs are the customer’s responsibility. Original shipping fees are non-refundable.
Once your return is received and inspected, refunds are typically processed within 3–5 business days. Depending on your bank or payment provider, it may take an additional 5–10 business days for the refund to appear on your statement.
Some items may be non-returnable for safety or hygiene reasons, including opened products, clearance items marked as final sale, or products returned without original packaging.
We primarily ship across Canada. Orders are usually processed within 1–3 business days. Delivery times typically range from 2–10 business days, depending on your province or territory.
We also offer international shipping to select countries. International delivery times, shipping costs, customs duties, taxes, and import fees vary by destination and are the responsibility of the customer.
Please note that international orders may experience delays due to customs clearance or local carrier operations.
Shipping rates may be calculated based on weight, size, and destination. All delivery estimates shown at checkout are provided by the carrier and are not guaranteed.
During peak seasons or to remote regions, shipping delays may occur.
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