🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10












We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Bring the brave world of Pontypandy to your child without screens. The Pontypandy Pack from Tonies pairs a kid-friendly Fireman Sam figurine with five audio adventures, all designed for use with the Toniebox. Bright, durable, and easy for little hands to place on the playing surface, the figurine unlocks a simple, immersive listening experience that fits into daily routines—quiet time, car journeys, or bedtime stories.
The tonal clarity of the audio and the familiar voice of Fireman Sam help create vivid scenes—think action-packed rescues, teamwork in action, and clever problem-solving moments. With no screens involved, children can focus on the story, picture scenes in their minds, and engage through imagination as the tales unfold at their own pace.
What you get and how to use it
This pack is ideal for families seeking screen-free storytelling options that still feel dynamic and interactive. The five adventures are a mix of rescue moments and light humor, designed to spark curiosity and conversation about what makes a good team and smart decisions in tricky situations. While the content is crafted for young listeners, the stories invite parents to pause and discuss choices, safety, and cooperation in a gentle, age-appropriate way.
Designed for repeat play, the Pontypandy Pack supports a calm routine that can adapt to different moments of the day. Use it during calm mornings to ease into the day, or at night to transition toward bedtime with a consistent, comforting ritual. The combination of a recognizable character, accessible audio, and a reliable platform aims to offer a reliable, low-pressure way to enjoy storytelling together.
Note: This item requires a Toniebox Audio Player to function. The Toniebox is sold separately. The pack is sized for curious hands and is built to travel well, making it suitable for household play, car trips, and family gatherings where a quick, screen-free audio option can spark shared moments.
Q: What is included in the Tonies Pontypandy Pack?
A: The pack includes the Fireman Sam figurine and five audio stories totaling about 70 minutes.
Q: What do I need to play this Tonies Pack?
A: A Toniebox audio player is required; the figure triggers the audio, sold separately.
At Toygame, our primary focus is serving customers across Canada, while also offering international shipping to select destinations. We want you to shop with confidence.
You may request a return within 30 days of delivery, provided the item is unused, unopened, and in its original packaging.
Returns are accepted only if the issue is not caused by customer use or handling. We cannot accept returns for items damaged due to misuse, improper assembly, normal wear and tear, water exposure, or any other customer-related error.
If you receive a defective item, an item damaged during shipping, or the wrong product, please contact us within 24 hours of delivery with clear photos of the item and packaging. In these cases, we will cover the return shipping cost or send a replacement, depending on availability.
If you changed your mind, eligible items (unused, unopened, original packaging) may be returned within 30 days. Return shipping costs are the customer’s responsibility. Original shipping fees are non-refundable.
Once your return is received and inspected, refunds are typically processed within 3–5 business days. Depending on your bank or payment provider, it may take an additional 5–10 business days for the refund to appear on your statement.
Some items may be non-returnable for safety or hygiene reasons, including opened products, clearance items marked as final sale, or products returned without original packaging.
We primarily ship across Canada. Orders are usually processed within 1–3 business days. Delivery times typically range from 2–10 business days, depending on your province or territory.
We also offer international shipping to select countries. International delivery times, shipping costs, customs duties, taxes, and import fees vary by destination and are the responsibility of the customer.
Please note that international orders may experience delays due to customs clearance or local carrier operations.
Shipping rates may be calculated based on weight, size, and destination. All delivery estimates shown at checkout are provided by the carrier and are not guaranteed.
During peak seasons or to remote regions, shipping delays may occur.
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