🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10












We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Identity Games Escape Room The Game Family Edition invites families to team up, crack puzzles, uncover hidden clues, and race a ticking clock—right from your living room. The Electronic Chrono Decoder provides a vivid countdown from 60 to 0, shaping pace and offering guided moments when hints may help.
Inside the box you’ll find a blend of tactile components and themed adventures that spark curiosity and conversation. The Chrono Decoder anchors the session with a dramatic timer, while the Hint Decoder gives players a nudge when a roadblock appears. The set also includes 16 Keys and 3 sets of 8 Hint Cards to support a range of clue styles, and three Jungle Adventures that transport your team into Magic Monkey, Snake Bite, and Moon Portal. An Instructions Booklet helps with setup and progression through the challenges, making it accessible for first-time players and seasoned fans alike.
How you play is simple in concept but dynamic in practice. This is a cooperative challenge where the whole team shares the goal of escaping within the allotted hour. Each player contributes unique strengths, whether spotting a pattern, comparing clues, or thinking laterally about where a hint might lead. If you’re new to Escape Room experiences, expect a fresh, family-friendly blend of suspense, teamwork, and storytelling that can adapt to different ages and play styles.
Why families might enjoy it: the timer creates a sense of momentum without pressure, and the jungle themes invite conversation as you search for connections between clues. Why kids and teens may find it appealing: it blends problem solving with hands-on interaction and collaboration. The Jungle Adventures offer distinct vibes and puzzle types, so groups can switch roles and keep the session lively. While outcomes aren’t guaranteed, the design supports multiple paths to progress, making the experience feel personal and replayable.
Note: this edition includes two adventures that also appear in Escape Room Jumanji.
Q: What is Identity Games Escape Room The Game Family Edition?
A: A cooperative, at-home escape room experience with three jungle adventures and a 60-minute timer to solve clues together.
Q: What comes in the box and how long does a session take?
A: Chrono Decoder, Hint Decoder, 16 Keys, 3x8 Hint Cards, three Jungle Adventures, and an Instruction Booklet; sessions run about 60 minutes.
At Toygame, our primary focus is serving customers across Canada, while also offering international shipping to select destinations. We want you to shop with confidence.
You may request a return within 30 days of delivery, provided the item is unused, unopened, and in its original packaging.
Returns are accepted only if the issue is not caused by customer use or handling. We cannot accept returns for items damaged due to misuse, improper assembly, normal wear and tear, water exposure, or any other customer-related error.
If you receive a defective item, an item damaged during shipping, or the wrong product, please contact us within 24 hours of delivery with clear photos of the item and packaging. In these cases, we will cover the return shipping cost or send a replacement, depending on availability.
If you changed your mind, eligible items (unused, unopened, original packaging) may be returned within 30 days. Return shipping costs are the customer’s responsibility. Original shipping fees are non-refundable.
Once your return is received and inspected, refunds are typically processed within 3–5 business days. Depending on your bank or payment provider, it may take an additional 5–10 business days for the refund to appear on your statement.
Some items may be non-returnable for safety or hygiene reasons, including opened products, clearance items marked as final sale, or products returned without original packaging.
We primarily ship across Canada. Orders are usually processed within 1–3 business days. Delivery times typically range from 2–10 business days, depending on your province or territory.
We also offer international shipping to select countries. International delivery times, shipping costs, customs duties, taxes, and import fees vary by destination and are the responsibility of the customer.
Please note that international orders may experience delays due to customs clearance or local carrier operations.
Shipping rates may be calculated based on weight, size, and destination. All delivery estimates shown at checkout are provided by the carrier and are not guaranteed.
During peak seasons or to remote regions, shipping delays may occur.
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