🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10
🚚 Fast Canada-wide shipping — 10% off with code PLAY10














We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
When a puzzle becomes a shared activity, neatness matters as much as progress. The Genovega Puzzle Mat Roll Up creates a dedicated, contained workspace that helps keep pieces where you need them while you build. The soft felt surface offers a smooth, friction-friendly base, so you can nudge edges and tiny fragments into place with confidence as your image comes together. The roll-up design adds a layer of protection between sessions, turning a busy room into a calm puzzle zone.
The Genovega mat is designed to support a wide range of puzzle sizes, including up to 2000-piece layouts. It also accommodates mid-range sizes such as 1500, 1000, and 500 pieces. Whether you’re tackling a quiet evening project at home, sharing a puzzle night with friends, or taking the activity on the road, this kit helps keep pieces organized and contained. The lightweight, portable design makes it convenient to bring along on vacations or visits, so puzzling can stay part of your routine without creating clutter.
To use, simply lay out the felt mat, place your current puzzle area on top, and work. When you’re done for the moment, roll the mat with the pieces inside, secure with the included straps, and tuck everything into the storage bag. When you’re ready to resume, unroll and continue from where you left off, with pieces readily accessible and sorted as you prefer. This setup is especially helpful for families who enjoy shared playtime, as it supports multiple activities beyond puzzles, including crafts, sewing, and casual board games.
Q: What puzzle sizes does the Genovega Puzzle Mat Roll Up support?
A: It supports up to 2000-piece puzzles and is also suitable for 1500, 1000, and 500-piece layouts.
Q: What items are included in the package?
A: Six sorter trays, a felt mat, inflatable tube, pump, Velcro straps, and a storage bag.
At Toygame, our primary focus is serving customers across Canada, while also offering international shipping to select destinations. We want you to shop with confidence.
You may request a return within 30 days of delivery, provided the item is unused, unopened, and in its original packaging.
Returns are accepted only if the issue is not caused by customer use or handling. We cannot accept returns for items damaged due to misuse, improper assembly, normal wear and tear, water exposure, or any other customer-related error.
If you receive a defective item, an item damaged during shipping, or the wrong product, please contact us within 24 hours of delivery with clear photos of the item and packaging. In these cases, we will cover the return shipping cost or send a replacement, depending on availability.
If you changed your mind, eligible items (unused, unopened, original packaging) may be returned within 30 days. Return shipping costs are the customer’s responsibility. Original shipping fees are non-refundable.
Once your return is received and inspected, refunds are typically processed within 3–5 business days. Depending on your bank or payment provider, it may take an additional 5–10 business days for the refund to appear on your statement.
Some items may be non-returnable for safety or hygiene reasons, including opened products, clearance items marked as final sale, or products returned without original packaging.
We primarily ship across Canada. Orders are usually processed within 1–3 business days. Delivery times typically range from 2–10 business days, depending on your province or territory.
We also offer international shipping to select countries. International delivery times, shipping costs, customs duties, taxes, and import fees vary by destination and are the responsibility of the customer.
Please note that international orders may experience delays due to customs clearance or local carrier operations.
Shipping rates may be calculated based on weight, size, and destination. All delivery estimates shown at checkout are provided by the carrier and are not guaranteed.
During peak seasons or to remote regions, shipping delays may occur.
Thanks for subscribing!
This email has been registered!